Menu
Log in


Log in

Front Office Ambassador

  • 09 Jul 2025 1:22 PM
    Message # 13519143

    Our Purpose

    Our Purpose is to inspire and challenge students to better themselves and the world around them.

    Our Core Behaviors

    Want to know whether you would be a good cultural fit on our team at Pilgrim?  We strongly value teamwork as the fabric of our professional community.  We are looking for team players who are:

    Humble - They are more concerned with the success of the team than with getting credit for their contributions. Humble people are quick to point out the contributions of others and slow to seek attention for their own.  They emphasize team over self and define success collectively rather than individually. Humble team players are not afraid to honestly acknowledge the skills and talents they bring to the team, though never in a proud or boastful way.

    Driven - They have the desire to work hard and do whatever is necessary to help the team succeed. Their pursuit of self-improvement and desire to contribute is evident. They understand that their personal growth supports the success of their students and peers.  Driven people almost never have to be pushed to work harder because they are self-motivated and diligent.

    Relational- They use common sense about people and understand the importance of forming and maintaining positive relationships. Relational people value what is happening in a group situation and how to connect with others in the most effective and meaningful way. They use good judgment about how their words and actions impact group dynamics.  They have a desire for strong connections with people in order to contribute to effective teamwork and a collaborative environment.

    Position Summary

    The Ambassador serves as the first point of contact for all visitors, students, and callers to the school, ensuring a warm, welcoming, and professional environment at all times. This role is responsible for managing front office operations, including greeting and directing visitors, handling incoming calls and messages, processing mail and packages, and maintaining organized office systems and materials. The ideal candidate demonstrates excellent communication and organizational skills, maintains confidentiality, and works collaboratively to support a positive and efficient front office environment.

    Major Areas of Responsibility

    General Office:

            Warmly greet all visitors to the school and direct them to the appropriate place or person

            Answer all incoming telephone calls, directing callers as appropriate, and monitoring office voice mailbox

            Handling incoming/outgoing mail/packages

            Maintain copy machine to assure it is always in working condition

            Maintain office files and forms

            Performing general office duties as needed including photocopies, faxes, and scanning

            Organizing and restocking appropriate brochures on the front office rack

            Maintaining the office in an organized and presentable manner at all times

            Manage attendance email and parent phone calls regarding student attendance

            Input detailed attendance on the system and manage recorded/unrecorded inputs from teachers

            Generate absent unexcused report and contact parent via phone and/or email for parental excuse consent

            Maintain lunch and early dismissal log as directed by Dean of Students

            Maintain a positive, friendly and professional environment

    Student/Parent/Volunteer/Staff Support:

            Attending to students’ medical needs when the nurse is not present

            Communicating all upcoming school calendar events to parents, students, faculty and visitors

            Identifying all pick-up designated persons for dismissal

            Preparing Elementary Friday packets for distribution

            Collecting all volunteer forms

            Maintaining current school activity announcements

    Supply Management:

            Conducting an inventory of all school/office supplies in the month of August and ordering items as needed to being the school year

            Conducting monthly inventory and ordering supplies as needed throughout the year

    Visitor/Security:

            Checking visitor calendar, confirm all visitors check in and out of the front office

            Verifying with security whereabouts of any visitor who does not check in at the front office in a timely manner

    Facilities:

            Communicating with facilities via radio for immediate or emergency needs (e.g., spills, water leaks)

           Communicating with facilities via email for classroom needs and hazardous requests

    Preferred Background

            Experience with schools or office management.

    Salary Range and Benefits

    The salary range for this position is $22-25/hour, depending on experience and qualifications.  We offer a full and robust range of medical, dental and vision benefits, participation in a 403b retirement plan, which we will match up to 4%, and life insurance. More information about all of our benefits will be provided during the interview process.

    Timeline and Start Date

    The deadline to apply for this position is ongoing until the position is filled.  The start date for this position is August 1, 2025.  Please note that employment is subject to Live Scan clearance and reference checks prior to beginning employment.

    How to Apply

    To be fully considered for the position, please send your resume, cover letter, and references (including a supervisor) to employment@pilgrim-school.org attention to April Perez, Executive Assistant to the Head of School

    Pilgrim School provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability or genetics. In addition to federal law requirements, Pilgrim School complies with applicable state and local laws governing nondiscrimination in employment.


    1 file


HR Certification Institute’s® (www.HRCI.org) official seal confirms that Cal-ISBOA meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®.


Cal-ISBOA is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

Cal-ISBOA is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

Powered by Wild Apricot Membership Software