CRSJ VISION

Through a culture of joyful learning, Cristo Rey San José celebrates and develops students’ unique gifts as they encounter God’s love and become leaders who shape society with and for others.

CRSJ MISSION

Cristo Rey San José is a Jesuit, Catholic college-prep high school where students of any faith commit to a rigorous curriculum and professional work experience. Students realize their inherent potential and prepare to complete a post-secondary education that will set them on a path toward a sustainable, fulfilling future. Through the Ignatian charism of cura personalis, students facing barriers to opportunity become leaders filled with passion, purpose, confidence and conscience.

POSITION SUMMARY

The Relationship Manager plays a critical role in the Cristo Rey San José Corporate Work Study Program (CWSP). The Relationship Manager supports and implements the day-to-day program administration and operations which often include student transportation and daily logistics, data collection and reporting, resource development, interdepartmental collaboration and special projects.This role also maintains and deepens the relationships with the Corporate and Nonprofit Partners (companies) that hire our students and act as the point person for communication with supervisors and students in their portfolio. In collaboration with the CWSP team, the Relationship Manager will also develop new opportunities to strengthen relationships with students, families, faculty/staff, other Cristo Rey Work Study Programs and Partners. 

ESSENTIAL DUTIES:

1. Manage portfolio of CWSP Partner relationships and student work teams employed at those Partners

1. Build strong relationships with and coach students towards excellent performance at their work placement

2. Build strong relationships with and coach Partner supervisors, anticipate needs of and effectively respond to supervisors managing student workers at Partners 

3. Take the lead on all regular communication with supervisors and students within portfolio 

4. Conduct site visits and check in calls to every supervisor/Partner at least twice a year, ensure follow-up is done and documentation is completed in a timely manner

5. Provide resources to, share best practices and monitor progress of Partner supervisors and students in order to ensure placement success

6. Manage all aspects of partnerships within portfolio in a solution-oriented, supportive way demonstrating excellent customer service to Partners and students; always looking for opportunities to deepen professional relationships/partnerships and capacity-build

7. Closely monitor timecard and performance evaluation feedback and implement interventions with students

8. Serve as on-call for student Make Up Days during holiday/break periods. 

2. Data Management, Compliance & Quality Assurance

1. Manage team efforts and engage the team in maintaining accurate student, Partner, supervisor, family, etc. information in school databases (i.e. PowerSchool, Work Study Force/Salesforce, Google Drive records)

2. Manage team collection of biannual Cristo Rey Network student performance evaluation deployment, data collection and reporting for all Partners in portfolio 

3. Develop expertise in Work Study Force/Salesforce reporting tools to inform best practices and identify programmatic areas of improvement; lead communication efforts with the Cristo Rey Network around improving our use of Work Study Force; learn useful reporting functions in Work Study Force that will help CWSP become more data-aware and data-driven

4. Support student employment processes ensuring compliance and accuracy. Lead new student employment sessions for incoming CRSJ students (I-9s, work permits, etc.) and lead team’s document management processes. 

5. Ensure student timecards are accurate and regularly completed; develop incentives and consequences for incomplete timecards 

6. Lead strong student attendance efforts; generate/monitor Make Up Day reporting and related family communication

3. Student Development & Family Communication

1. Provide direct support to students through positive reinforcement and constructive interventions in order to help ensure continuous improvement in professional skills and work performance

2. Communicate with families (English/Spanish/Vietnamese) over the phone/email and at various school/CWSP events as needed (CWSP Family Q&A sessions, Parent-Teacher Conferences, New Family Orientations, Student Employment Sessions, etc.); Translate documents and presentations

3. Provide program leadership and logistics support during Morning and/or Afternoon CWSP Routines (students departing for and returning from work)

4. Provide direct supervision and support to students who are working from home and in our Remote Work Hub based on a collaborative team staffing schedule 

4. Curriculum Design, Implementation & Evaluation

1. Spearhead and implement career readiness opportunities school-wide in coordination with Executive Director; help drive opportunities to feature Partner guest speakers for volunteer opportunities (guest speaking, college workshops, giving back days, etc.)

2. Take the lead on or provide team support with CWSP events like: Work Team Meet-ups, CWSP Expo/Job Fair, Partner Appreciations, End of Year Awards, Workplace Safety Training workshops, Student Employee of the Month assemblies, Diversity at Work events, etc. (Team members rotate as leads on each of these.)

3. Support CWSP team members in getting the most out of PowerSchool and ensuring the team is on track with data entry and grade input/analysis each semester 

4. Compile assessment and evaluation data based on school and Cristo Rey Network needs

5. Act as the technology lead on CWSP team and liaise with IT Manager to develop technical skill-based training opportunities for students

5. Interdepartmental Collaboration

1. Provide CWSP representation as an active member of interdepartmental committees, initiatives, school-wide supervision staffing plan for day to day and event needs, etc.

2. Serve as CWSP liaison to selected grade level: represent CWSP on grade level team, attend retreats and grade level assemblies and events, participate in CWSP content facilitation opportunities with grade level, etc.

3. Participate, when possible, in school-wide community events - community masses/potlucks, service learning, student supervision, assemblies, retreats, etc. 

4. Collaborate with diverse stakeholders: faculty, all staff, BoD members, Partners, students, families, transportation staff and CRSJ supporters

Key Attributes for Success

• Passion for Mission: Deep belief in the transformative power of education and a commitment to serving underrepresented communities. Willingness to be a role model for students and alumni in a faith-based environment where Ignatian values guide our work.

• Calm Under Pressure: Able to thrive in a dynamic environment where priorities shift. Maintains focus and steadiness in “organized chaos.”

• Communication: Strong and consistent verbal and written communication skills across diverse audiences.

• Compassionate Listener: Listens deeply and with empathy. Skilled in de-escalation and creating space for understanding while maintaining expectations.

• Detail-Oriented: Organized and able to manage multiple priorities and stakeholders. Highly attentive to detail and accuracy.

• Flex from Strategic to Tactical: Comfortable moving between high-level thinking and hands-on execution in a dynamic, fast-paced environment.

• Growth Mindset: Embraces challenges, solicits and learns from feedback, and views setbacks as opportunities for growth.

• Positive and Adaptable Attitude: Brings a sense of humor and enthusiasm to work in a dynamic, mission-driven environment. Demonstrates a positive, adaptable mindset while navigating challenges.

• Relationship Builder: Experience engaging and building trust with diverse stakeholders, including those who may approach relationships with skepticism until trust is established.

• Student-Centered: Actively supports student development by being present, balancing warmth with accountability during routines, programming, and professional skill-building.

• Systems and Data Management: Demonstrated ability to collect, analyze, and report on data, using systems like Salesforce, spreadsheets, and PowerSchool. Finds joy in leveraging tools and platforms to solve problems, track key metrics, and support decision-making. Continuously seeks to learn and improve technical skills to ensure efficient data management and performance tracking.

• Team Player: Desire to collaborate, be flexible, and pitch in as needed. Enjoys intentional collaboration to ensure the best results for key stakeholders.

QUALIFICATIONS

• Bachelor’s degree

• Work experience: 1-5 years

• Preferred: bilingual English and Spanish - written and verbal communication

We understand that not all candidates will meet every qualification and believe that diverse experiences and backgrounds are valuable. We value potential and willingness to learn, so if you’re passionate about this role and think you would be able to excel, we encourage you to apply.

SALARY AND COMPENSATION

• The full pay range, which encompasses all experience levels, is $51,000 to $60,000 (for a 75% role). Within this range, we pay in accordance with what could be reasonably expected based on an individual’s experience level.

• At 75% this position is eligible for the following benefits: medical, dental, vision, and retirement.  Employees’ premiums  are covered for medical, dental and vision at 100% and dependents at 50% if elected.  This position is eligible for enrollment in the group voluntary retirement plan – 403b. 

TO APPLY

Complete application through application system on Cristo Rey website. Click on the Relationship Manager job title.

https://www.cristoreysanjose.org/employment 

NON-DISCRIMINATION AND EQUAL EMPLOYMENT OPPORTUNITY POLICY

Cristo Rey San Jose is dedicated to both the letter and the spirit of the equal employment opportunity laws.  Employment decisions will not be made on the basis of race, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (including pregnancy, childbirth, or related medical conditions), age or sexual orientation, military or veteran status or political affiliation. Employment decisions based on religious preferences and other religious needs may be made in accordance with applicable law.  Cristo Rey also prohibits discrimination on the basis of these protected classifications.