Menlo School is looking for a Technology Support Specialist who will act as the first line of contact to our faculty, staff, students, parents, and alumni when they need help with our technology. A core duty of this role is to triage incoming support requests and either resolve them quickly or escalate them to other technicians in the department. The ideal candidate has a strong grasp of IT fundamentals, possesses fantastic troubleshooting skills, maintains a warm and friendly service-oriented personality in any situation, is able to familiarize themselves with new technology quickly, and always leaves members of our community feeling supported with their technology needs.
Duties and Responsibilities:
Required Skills and Qualifications:
To be considered for this opportunity: please submit your resume and cover letter to this link here:
We look forward to hearing from you!
Menlo School is an independent, coeducational, college preparatory school for students in grades six through twelve. Located in Atherton, California, and established in 1915, the School is accredited by the Western Association of Schools and Colleges and is a member of the National and California Associations of Independent Schools.
Menlo is dedicated to providing a challenging academic curriculum complemented by outstanding creative arts and athletic programs. The School helps students develop positive values and nurtures character development in a supportive environment that upholds the highest moral and ethical standards. Our program encourages students to reach their fullest potential and to develop the skills necessary to respond intelligently and humanely to the complexities of a diverse and increasingly interconnected world.
At Menlo School, equity, diversity, inclusion and belonging are at the core of our organizational identity. Through our daily efforts, the School demonstrates a shared commitment to the development of all stakeholders by supporting a campus ethos where equity, diversity, inclusion and belonging reflect the major cornerstones of our community.
Our equal opportunity employment policy:
Menlo School is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants. We administer all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law.
In the spirit of pay transparency we share the base salary range for this position: $80,000 - $125,000 ($38.46 - $60.10 per hour). Base salary is exclusive of fringe benefits, retirement plan employer contributions or potential stipends (for eligible employees). Pay ranges at Menlo are reasonable estimates of what the School anticipates paying for a role but are not guaranteed. If hired at Menlo School, your final base salary will be determined by factors such as skills, education, experience, job level, part-time status and number of months of work per academic year. In addition to those factors, we believe in the importance of pay equity and consider internal equity with our current employees as a part of any final offer. Please keep in mind that the generous range mentioned above is the full base salary range for the role. Hiring at the maximum of the range is not typical for Menlo School in order to allow for future and continued salary growth.
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