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IT Assistant

  • 04 Aug 2022 11:08 AM
    Message # 12873425

    JOBTITLE: IT Assistant
    LOCATION: Ortega (San Francisco), may travel to other campuses: Sausalito & Ashbury
    REPORTS TO: IT Director
    TYPE OF POSITION: Full-Time, Non-Exempt, Open until filled


    OVERVIEW
    We have an opportunity for an energetic and user-friendly IT Assistant to join our team.
    We are looking for a well-rounded tech that is willing, has the right skill set, and has the right attitude.
    Located in San Francisco, LFSF is a French Immersion, independent, co-educational, college
    preparatory day school of870students in grades preK-12. For more information about our school,
    please visit:www.lelycee.org
    RESPONSIBILITIES
    Keep computer equipment, hardware, and software updated to meet our school needs.
    Provide IT support: help users with all computer/network-related issues in-person, over the
    phone, and using our online ticketing system
    Maintain and update Macbooks, Ipads, PCs, Chromebooks, Apple TVs, Projectors, and any IT-
    related equipment.
    Manage allequipment in Meraki and Mosyle: add/remove privileges, applications, Inventory
    Management.
    Provisioning Equipment for Exams
    Manage Google Workspace
    Proven knowledge of docs, sheets, and online databases
    Experience with printer and drivers installation.
    TCP/IP understanding
    Experience with remote management of client computers.
    Cellphone Management
    We currently use the following apps and technologies:
    Zoom phones /conferencing, Securly, Finalsite, Veracross, Magnus Health, Blackbaud, Pronote,
    Mosyle, Meraki, Google Workspace,MS office


    QUALIFICATIONS
    Proven ability to work well within a team and independently
    Ability to understand users’ problems and ask appropriate questions for clarification
    Excellent documentation ability to maintain accurate records
    Must be able to describe the solutions to computer problemsin a way that a nontechnical person
    can understand
    Bachelorsor Associatedegree in IT or a related field
    Minimum two years of professional experience in the field


    PERSONAL SKILLS
    Able to successfully multitask and prioritize service issues
    Exhibit solid written and oral communication skills
    Have strong interpersonal skills
    Strong customer-service focus and supportive, helpful, patient attitude
    Be detail-oriented
    Fluency in the English language andgood command of French but not mandatory
    Ability to lift and move boxes up to 40 LBS frequently



    Salary is commensurate with level of education and experience.
    Excellent benefits package which includes vacation,medical, dental and vision coverage, long termdisability and retirement benefits.
    The successful applicant will be required to provide proof of authorization to work in the U.S. and to comply with fingerprint check.
    Interested candidates should send their cover letter,CV/resume, and references via:
    https://www.lelycee.org/about/jobs
    The Lycée Français de San Francisco is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. Employment contingent upon successful completion of background investigation.
    Direct candidates only. This position does not include any relocation assistance. No phone call please.
    1 file



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